Last updated: 30 September 2025

At The Podium we respect your privacy and are committed to protecting your personal information. This policy explains what we collect, how we use it, and the choices you have.

1. Information We Collect

When you interact with us (e.g., making a booking, sending an enquiry or browsing our website) we may collect:

• Name, email address, phone number, and postal address

• Booking details (dates of stay, number of guests)

• Payment information (processed securely by our payment provider; we don’t store full card details)

• Any messages or special requests you send us

• Technical data such as your IP address, browser type, and pages visited (collected via analytics tools and cookies)

2. How We Use Your Information

We use your personal information to:

• Process and confirm your booking

• Communicate with you before, during and after your stay

• Improve our website and guest experience

• Meet legal obligations (tax, record keeping)

We do not sell your data or use it for unrelated marketing.

3. Sharing Information

We only share your data with:

• Service providers who help us run our business (e.g., payment processors, website host, booking platform)

• Authorities if required by law (e.g., for contact tracing or legal compliance)

These parties are required to keep your information safe and use it only for the agreed purpose.

4. Cookies & Tracking

Our website may use cookies or similar technologies to:

• Remember your preferences

• Analyse site traffic (e.g., Google Analytics)

You can disable cookies in your browser settings, but some features may not work properly.

5. Data Security

We take reasonable steps to protect your information from misuse, interference, and unauthorised access. However, no online transmission or storage system is 100% secure.

6. Your Rights

You can:

• Ask what personal data we hold about you

• Request corrections to your information

• Ask us to delete your personal data where legally possible

To do so, contact us (details below).

If you’re in the EU or UK, you also have rights under GDPR; if you’re in California, CCPA gives you certain rights as well.

7. Contact Us

If you have questions about this policy or how we handle your data:

The Podium — Oatlands, Tasmania
Email: [email protected]

8. Changes to This Policy

We may update this privacy policy from time to time. The latest version will always be available on our website.